It is important that you carefully read these terms and conditions of use before you register with Pure Cushions because your use of our web site is subject to them.
1: Terms and Conditions Thank you for using Pure Cushions. We provide services to you through our web site and those services are provided to you on the basis of these terms and conditions. Please note that they may vary from time to time without notice to you.
When you use our web site or any of our services you may be advised that special guidelines or rules apply. Unless otherwise stated, these guidelines or rules form part of these terms and conditions.
These terms and conditions apply to all users (including casual browsers) whether or not the registration process has been completed.
2: Description of Services You are able to benefit by using our web site from a large number of online services and resources which include information, planners and directories, online retailing, and any other services which we may add from time to time. We also may remove certain services from our web site. Certain services may have their own, additional special terms and conditions. These will be made clear to you before you use those services.
We may discontinue providing certain or all of the services on all or part of the web site at our discretion and without notice to you. We will, however, endeavour to let you know of this via our site.
3: Registration Certain services are only available if you complete the registration process. By completing the registration process, you are stating that you are at least eighteen years of age or a minor with parental consent to use our web site.
Please note: All minors are recommended to discuss these terms and conditions with their parents before completing the registration process.
In return for you using our web site and benefiting from our services, you agree to: provide true, accurate, current and complete information about yourself where required in the registration form, and to ensure that this information is kept accurate, complete and up to date.
Once you have completed the registration process, you will have specified a username (email address) and a password. You must ensure that you keep your username and password in a safe and secure place and that you do not disclose them to anyone because you will be fully responsible for all activities which occur under your username and password. It is your responsibility to immediately notify us of any unauthorised use of your username and password or any other breach of security as soon as you become aware of it.
4: Code of Conduct You are responsible for anything which you transmit or receive to, from or via or post on our web site.
We do not control or screen the content of what is posted to, from or via our web site by our members or third parties, and accordingly we do not guarantee its accuracy, integrity or quality or that it will not be objectionable to you. You should not place any reliance on, nor will we be responsible or liable for anything which has been transmitted or received, or ought to have been transmitted or received but was not.
You are not permitted to use our web site or any of our services for any reason or purpose which is unlawful, defamatory, harmful or objectionable and, in particular, you are not permitted to transmit anything which, in our opinion, harms our business or offends other users.
You are not permitted to transmit to, from or via or post on our web site anything which you do not have a clear right to use. You must ensure that you do not transmit or post on our web site any material containing software viruses or files designed to damage or disrupt the good working order of any computer or telecommunications equipment.
You are not permitted to do anything which may disrupt in any way the operation of our web site and services, nor are you permitted to do anything which would disrupt the use and enjoyment of our web site and our services by any other user.
Other than as expressly permitted, by us, you are not permitted to use our web site to engage in any commercial activity of any form.
We may be entitled at our discretion to refuse or remove anything which is transmitted to, from or via or posted on our web site which, in our opinion, is objectionable or otherwise does not comply with these terms and conditions. We will not be liable at all for doing this.
We may record preserve and disclose anything which has been transmitted to, from or via or posted on our web site and the services, where required by law or where we are acting in good faith.
5: Proprietary Rights and Licences All text, software, music, sound, photographs, graphics, video, page layouts, design and other material that is contained on our web site or is part of our services, is protected by our and their copyrights, trade marks, service marks, patents or other proprietary rights and laws.
When you transmit or post any material to or on our web site, you grant to us non-exclusive, world wide, perpetual, royalty free licence under your copyright and other intellectual property rights to use or display or distribute that material in any way without any duty at all to account to you.
6: Advertisements and Promotions We may use our web site or any of the services we provide or in any of the correspondence we send to you to run advertisements promoting products and services we offer or any of its subsidiaries, or any person or corporation duly authorised by us to advertise or promote their product or services through us.
7: External Links We may provide or third parties may provide links or other web sites or resources. These are provided purely as a matter of convenience and we do not endorse the contents of those web sites. We are not responsible for the availability of these web sites, nor will we be liable in any way for any loss or damage which you may suffer by using those web sites. If you decide to access linked third party web sites you do so at your own risk.
8: Disclaimer of Warranties You agree that:
8.1: your use of the web site and our services is at your sole risk. The web site and services are provided on an as is and as available basis. We expressly disclaim all warranties of any kind, including but not limited to warranties of title, fitness for a particular purpose, merchantability and non-infringement of proprietary or third party rights;
8.2: to the extent that it is lawfully possible to do so, we make no warranty that (a) the web site and our services and/ or any information will meet your requirements, (b) your access to and use of the services will be error-free, (c) any errors or inaccuracies will be corrected. Further, if your use of the web site results in the need for servicing or replacing equipment or data, this will not be at our risk and expense;
8.3: no advice or information, whether oral or written, obtained by you through or from the web site or from our services will create any warranty not expressly stated in these terms and conditions.
8.4: Delivery & Returns
We will endeavour to deliver your goods within 7 - 10 working days (Bank Holidays and Christmas Period excepted) providing that they are in stock. If an item is out of stock, or there is a problem with delivery we will notify you of an approximate delivery date and give you the option to proceed with the order or cancel.
Our UK delivery charges are £6.65 per order
We deliver worldwide on application
Goods must be signed for on delivery. Please do not sign for goods that appear to be damaged, send them back with the carrier. If the goods are damaged we must be notified within 24 hours.
If you are not in when the courier delivers your goods they will leave a card and call the next day. If you are not in after 2 calls you will have the option of picking the goods up from the courier depot or having them delivered and paying an extra delivery charge. If the goods are returned to us you will be invoiced a return fee of £15.
If you are not going to be in at the delivery address you can at your own risk have your goods delivered to your place of work, a safe place, neighbours etc.
If you change your mind and do not want the goods, the following applies.
Goods are not allowed to be tried/tested. We must be notified via email within 7 days of receiving the goods. Goods must be returned within 28 days of the original delivery date. Goods must be unused and in the original, undamaged packaging. You, the customer will pay the return postage, packaging and insurance. Only when we have signed for the goods and the previous conditions have been met, will a refund be given.The cost of the item will be refunded less the original postage and packaging costs, If you decide you do not want the goods within 30 days you can return the item as above and there will be an additional 20% handling fee deducted. If an item is returned to us not in a resalable condition it will be returned to you at your expense.
Please check instructions and maintenance guide as this can sometimes resolve the problem. Contact us first before sending the goods back, we need the original order number and the nature of the problem. We will email you a returns note which is to accompany the goods. Items that have been misused will not be refunded. Goods will be checked upon return and if they are found to be in good order you will have the option of paying for them to be returned to you. You will pay all return postage and packaging on faulty goods. If the goods are faulty, in warranty and the above conditions have been met we will replace the goods with the same item or equivalent value less postage - we will contact you first if the original product is discontinued and give you your options.
We recommend that you send the goods back via a registered/signed for service.
If you have any questions about the above, Please contact us by email or by writing to us at:
Email: firstname.lastname@example.org for Bespoke Service.
or email@example.com for Returns.
Call : 01254 823652
Time Technology Park
9: Indemnity You agree to indemnify us and hold us harmless from and against any claims, actions or demands (including any legal fees incur in connection therewith) resulting from your misuse of our web site or your breach of these terms and conditions. We will notify you promptly of any such claim, action or demand and will assist you as may be reasonably necessary providing you meet our costs and expenses (including our legal fees).
10: Limitation of Liability To the extent that we are lawfully able to do so, we will not be liable for any claims, losses and/ or damages of any nature resulting from: (a) your use or inability to use the web site; (b) the services we provide (except where we expressly state that we have responsibilities or liabilities in these terms and conditions or other terms and conditions that relate to our other goods and/ or services we provide); (c) unauthorised access to or alterations of your transmissions or data; (d) statements or conduct of any third parties.
You agree that in no event will our liability arising out of or in respect of these terms and conditions exceed £UK 10,000 and that in no event will we be liable for any loss of profits, goodwill, loss of business, loss of data or any other indirect or consequential loss or damage whatsoever.
11: Use and Storage We may establish general practices and limits concerning the use of the web site and the services we provide, including limits to the size or number of e-mail messages you send or the time that messages may be stored or posted on our web site. We are entitled to delete any material at any time and we will not be liable in any way for deleting or failing to store or post any material which you may transmit to us.
12: Suspension and Termination We may in our sole discretion suspend and/ or terminate registration or use of our web site or our services at any time and we shall not be liable to you or any third party for any loss or damages suffered on account of such suspension and or termination. Typically, we would only do this where you have not used our services for some time or if we believe that you have acted inconsistently with those terms and conditions. However, there may be other reasons why we would suspend and/ or terminate.
13: General These terms and conditions constitute the entire agreement between us in respect of the use of our services and of our web site and supersede any and all prior agreements, arrangements and representations (save in respect of those made fraudulently).
Data and certain other information you provide is subject to the term of our Privacy Statement, which can be accessed by clicking on privacy statement.
If any of these terms and conditions are found to be invalid then that provision shall not affect the validity of the remaining provisions which shall remain fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term.
You are not permitted to reproduce, sell or exploit for any commercial purpose any part of the web site or our services.
These terms and conditions will be interpreted and construed in accordance with the laws of England and Wales and will be subject to the non-exclusive jurisdiction of the English Courts.
For up-to-date information on our services and all support facilities or if you are dissatisfied with our web site, our services or have any questions concerning these terms and conditions, please contact us by email or by writing to us at:
Email: firstname.lastname@example.org for Bespoke Service.
or email@example.com for Returns.
Time Technology Park
14: email offers: From time we will send email sales offers to our registered customers , these cannot be used in conjunction with any other offers , any fixed price discount offers will only be activated on purchases over £35 per order,any fixed percentage offer will only be activated after 2 or more items are being purchased.